How roof details and price ranges work
What homeowners see, and what it is and isn't.
Roof details
ShingleSuite measures the roof from an aerial laser scan and shows the homeowner a drawing over the photo from above, with the roof's size and pitch. Homeowners put the pin on their own roof on the map, and can tap “Not my roof?” if the drawing looks wrong. They can't change any measurement or price.
A price is shown only when a sharp laser scan measured the roof, guided by Google's roof data, and two checks pass. The measurement repeats: measured again from each half of the scan's returns, the two must agree within 2%. And Google's own satellite measurement of the same roof agrees with the laser within 3%, since either one on its own can miss or add a section such as a porch or an addition. When only satellite data or an older, coarse scan covers the roof, when Google has no roof data to guide the scan, when a check fails, or when the data isn't good enough, no price is shown: the homeowner is told the roof needs to be measured in person, and you get the lead with the reason and the photos.
Preliminary price ranges (optional)
In Setup you choose whether homeowners see preliminary ranges. They see one for every shingle line you offer, side by side, from your prices on the Pricing page and the roof details, labeled as preliminary: you confirm the roof and the final price after an inspection.
They aren't bids, guaranteed measurements or insurance reports, and they don't replace an inspection.
Still stuck? Email support@shinglesuite.com from the address you sign in with, and say which business it's about.